Customer Service and Support
We’re always available for our customers. With our 24/7 Service Center, you can contact our Melville, NY customer support team for help when you need it.
Our Service Philosophy
Technology enhances our efficiency, but nothing replaces the value of human connection. Our highly trained team is committed to going the extra mile, so you can focus on what you do best—running your business.
Real Reponses, Not Automation
Talk with an Echelon representative—every time—who is committed to providing personalized service with the highest level of integrity.
Around-the-Clock Support
Get the help you need, exactly when you need it. Our 100% U.S.-based team is available 24/7, 365 days a year—never rushing you off the phone.
Low Wait Times
With our dedicated representatives and cutting-edge technology, you can count on quick and efficient solutions to your inquiries.
Interested in Becoming a Customer?
Your local sales partner is here to guide you through every step—from tailoring your payment solution to offering ongoing support.
Join Our Growing Team
Be a part of a people-first organization committed to doing business with integrity and purpose.